Supra Keys and Lockboxes


Supra Support

For Supra Key / Lockbox support during business hours, contact, Monmouth Ocean Regional REALTORS® at 732-918-1340 x119.

If you need assistance with your Supra Key or Lockbox after MORR’s business hours or during the weekend.  Supra is available 7 days a week from 8:00 AM to 9:00 PM – 1-877-699-6787

eKey Information for Members of MOREMLS – Monmouth / Ocean Key Access covers both Monmouth & Ocean Counties

Before a Member can obtain a Supra Key, the member MUST complete the following steps:

Be a member of MOREMLS (both ACTIVE and in good standing)
– Possess an Active Real Estate license
– Have access to the MLS
– Be acquainted with the MLS Rules & Regulations regarding the key guidelines

Please note: Members are NOT allowed to share keys or borrow keys from another member. 

Once a member has completed the above steps, the member can come to any one of MORR’s three locations (Tinton Falls, Toms River or Mantahawkin) to activate an eKey.  Key assignments take several minutes and eKey assignment can take place remotely, over the phone by calling 732-918-1340 x119.

Please note: If you have an iPhone and wish to download the eKey application, be prepared to have your Apple ID and password readily available for your eKey appointment.  We cannot assist in retrieving your iTunes information.


eKey Activation Fee and Monthly Subscription Fee

1 Time Activation Fee            $50

Monthly Fee Basic                  $17.14 + tax

Monthly Fee Professional       $23.07 + tax

Lockbox Pick Up

You can come to any of MORR’s two locations to pick up a lockbox.  Appointments take a few minutes if programming specific shackle codes.  The cost for a new Supra Lockbox is $115 per box.  MORR accepts cash, check or credit card payment for Supra Lockboxes.

MORR’s Affiliate Ambassador Program will allow you to obtain a lockbox from one of our Affiliate members in Ocean County.  For more information contact [email protected]

Issues with Lockboxes

If you have a lockbox that has malfunctioned on a house, you may bring it to any of the MORR offices for a replacement

If a lockbox has malfunctioned on a house, you may use any means necessary to remove it, including cutting the shackle off with bolt cutters.  We do not mind if you have to bring us a lockbox in pieces, as long as the side of the device is legible, we are happy to exchange it for you.

Please note: Because we have no means of opening a box to retrieve key(s), we strongly recommend that you have a spare key(s) of the listing on hand, as we must return all faulty hardware to Supra.

Contact Information

If you wish to get access to lockboxes in other MLS’s, contact that MLS directly.

Central Jersey MLS (Middlesex County):

Garden State MLS:

Liberty Board (covers Hudson County):

New Jersey MLS